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NCJRS Abstract

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NCJ Number: 91292 Add to Shopping cart Find in a Library
Title: Problem-Oriented Approach to Improving Police Service - A Description of the Project and an Elaboration of the Concept, Volume 1
Author(s): H Goldstein; C E Susmilch
Corporate Author: University of Wisconsin-Madison
Law School
United States of America

Madison Police Dept
United States of America
Date Published: 1981
Page Count: 130
Sponsoring Agency: Madison Police Dept
Madison, WI 53709
National Institute of Justice (NIJ)
Washington, DC 20531
National Institute of Justice/
Rockville, MD 20849
NCJRS Photocopy Services
Rockville, MD 20849-6000
University of Wisconsin-Madison
Madison, WI 53706
US Dept of Justice NIJ Pub
Washington, DC 20531
Grant Number: 80-IJ-CX-0041
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America

NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America
Document: PDF
Language: English
Country: United States of America
Annotation: The first stage of a four-part project to develop a problem-oriented approach in police agencies consisted of the conceptual development of the processes implied in the problem-oriented approach.
Abstract: The project was a collaborative effort of a research team and the police department of Madison, Wis. The impetus for the project was a 1979 article by Herman Goldstein, who noted that police agencies place more emphasis on improving organization and operating procedures than on efforts focusing directly on the end products of their efforts. Goldstein, who became the project's principal investigator, recommended that the police develop a more systematic process for examining and addressing the problems that the public expects them to handle. This process would require identifying these problems in more precise terms, researching each problem, documenting the nature of the current police response, assessing its adequacy, exploring and evaluating alternatives, and choosing from among them. The research which constituted the first stage of the project examined each of these steps in detail. The main themes of the approach are its exclusive focus on substantive problems and its goal of introducing a new way of thinking about the police and policing. A bibliography of 29 sources and an appendix presenting questions on 3 substantive problems are provided. For the other three volumes in this project, see NCJ 91293-5.
Index Term(s): Police effectiveness; Police policy development; Police resource allocation; Police responsibilities; Research methods
Note: Project on Development of a Problem-Oriented Approach to Improving Police Service
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