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NCJRS Abstract

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NCJ Number: 97979 Add to Shopping cart Find in a Library
Title: POLICY (Police Operations Leading to Improved Children and Youth Services) - A Manual for Improving Productivity
Corporate Author: Arthur D Little, Inc
United States of America
Date Published: 1985
Page Count: 195
Sponsoring Agency: Arthur D Little, Inc
Washington, DC 20006
National Institute of Justice/
Rockville, MD 20849
NCJRS Photocopy Services
Rockville, MD 20849-6000
Office of Juvenile Justice and Delinquency Prevention
Washington, DC 20531
Contract Number: J-LEAA-005-82
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America

NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America
Type: Training (Handbook/Manual)
Language: English
Country: United States of America
Annotation: To aid police agencies and juvenile officers in developing improved service programs for children and youth, this management-oriented manual considers police productivity, organizational development, and strategies and techniques for juvenile programs.
Abstract: Police productivity is discussed with reference to performance evaluation, impediments to productivity, policy styles, police organization, program management, calls-for-service and referral management, case management and followup, and time and task management. Steps for implementing a departmentwide program are described. These include appointment of a steering committee, self-assessment, operations analysis, goal assessment, definition of productivity levels of units, comparative analysis of productivity levels of present approaches and those recommended in the manual, implementation of new models, redefinition of unit roles to meet program management system criteria, performance monitoring, implementation of a directed activities program, and implementation of integrated criminal apprehension or similar approach to organizational development. Assessment formats and guidelines for these tasks are provided. Productivity-oriented strategies and techniques for police juvenile services are presented in four major categories: administration and support services, patrol, investigation, and crime prevention. Specific strategies outlined include referral services, volunteer programs, juvenile citations, school neighborhood block programs, and incentive programs, among others. Appendixes include self-assessments, sample forms and reports, and standards for police juvenile operations. Also included are 16 references.
Index Term(s): Juvenile program evaluation; Police casework; Police crime-prevention; Police effectiveness; Police juvenile relations; Police management; Police performance evaluation; Police planning; Police resource allocation; Police services coordination; Police social services; Productivity; Services effectiveness
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