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NCJ Number: 99666 Add to Shopping cart Find in a Library
Title: Revealed Preferences of the Criminal Justice System During a Period of Workload Shedding, Report 2 - National Survey of Police Departments
Author(s): T F Rich; M F Cahn
Corporate Author: Public Systems Evaluation, Inc
United States of America
Date Published: 1984
Page Count: 64
Sponsoring Agency: National Institute of Justice (NIJ)
Washington, DC 20531
Public Systems Evaluation, Inc
Cambridge, MA 02139
US Dept of Justice NIJ Pub
Washington, DC 20531
Grant Number: 82-IJ-CX-0044
Format: Document
Language: English
Country: United States of America
Annotation: This study used a 1983 survey to identify the way in which police departments have changed their practices so as to reduce some of their earlier accepted workloads in the face of severe budgetary constraints.
Abstract: The 187 city departments and 44 county departments that made up the final survey sample included the respondents to an earlier (1978) survey; the other city police departments serving populations of more than 100,000; and 19 other county police departments with more than 500 employees. The response rate to the 1983 survey was 71.4 percent. The questions covered general background information on each department, patrol assignments, the use of one-officer and two-officer cars, dispatching policies, methods of setting priorities among calls for service, alternative response strategies, alarm response policies, the use of civilian employees, and departmental operations. Comparisons between 1978 and 1983 were also sought. Results indicate that nearly all the departments are using one-officer cars to increase productivity. Police departments also have made major changes in responding to calls from citizens. They have increased greatly the percentage of calls handled by phone reports, walk-in reports, and scheduled responses. Some departments make no responses to selected categories of calls. Another trend is the increasing use of civilians. Thus, workload-shedding practices are widespread and growing in municipal police departments, and are likely to expand because they appear not to have caused a deterioration in service. Tables and an appendix presenting the survey instrument are included.
Index Term(s): Cutback management; Police differential response; Police management; Police resource allocation
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