skip navigation

Justinfo Subscribe to Stay Informed

Add your conference to our Justice Events calendar


NCJRS Abstract


Subscribe to Stay Informed
Want to be in the know? JUSTINFO is a biweekly e-newsletter containing information about new publications, events, training, funding opportunities, and Web-based resources available from the NCJRS Federal sponsors. Sign up to get JUSTINFO in your inbox.

The document referenced below is part of the NCJRS Library collection.
To conduct further searches of the collection, visit the NCJRS Abstracts Database.

How to Obtain Documents
NCJ Number: NCJ 207144   Add to Shopping cart   Find in a Library
Title: Building Tools for a Learning Organization: Assessing the Delivery of Community Policing Services in a Non-Urban Setting
  Document URL: PDF 
  Dataset URL: DATASET 1
Author(s): John P. Crank Ph.D. ; Andrew L. Giacomazzi Ph.D. ; Benjamin Steiner M.A.
Date Published: 06/2004
Page Count: 200
  Annotation: This study evaluated the Ada County, Idaho Sheriffs Office (ACSO) delivery of community policing services, as well as their advancement toward becoming a learning organization.
Abstract: Law enforcement agencies must work toward becoming learning organizations; meaning, that law enforcement agencies must put themselves in a position to enable accurate reflection of their effectiveness at crime reduction. The current study assessed the ACSO’s progress in community policing in five main areas which embody community policing elements: continuing assessment of residents’ perceptions of crime and police services, substation policing, problem-oriented identification and resolution, performance evaluation in a community oriented policing environment, and the development of community partnerships. Data were drawn from telephone interviews and self-administered questionnaires of 755 Ada County residents regarding their perceptions of crime and police services and substation policing. Survey and focus group interviews were also conducted with county residents, stakeholder, and Ada County deputies. Results of statistical analyses revealed that the ACSO effectively implemented community and problem-oriented policing across the agency. Additionally, the findings indicated that ACSO is prepared to become a learning organization by making use of the extensive data they have collected. The authors encourage other rural police agencies to take an example from the ACSO, especially in terms of its commitment to community oriented policing, beat integrity, and substation policing. Strategic recommendations are offered for ACSO improvement. General implications of the findings are discussed, including the need to consider community concerns when establishing substation policing and the notion that there is no “one size fits all” model for community policing. The needs of each particular community are integral to designing an effective community policing program and to becoming a learning organization that capitalizes on data collection and analysis to comprehensively combat local crime problems. References, exhibits, endnotes, appendixes
Main Term(s): Community policing ; NIJ final report
Index Term(s): Data analysis ; Data collection ; Program implementation ; Criminal justice program evaluation ; NIJ grant-related documents
Sponsoring Agency: National Institute of Justice (NIJ)
US Department of Justice
Office of Justice Programs
United States of America
Grant Number: 2001-IJ-CX-0019
Sale Source: National Institute of Justice/NCJRS
Box 6000
Rockville, MD 20849
United States of America

NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America
Type: Program/Project Evaluation
Country: United States of America
Language: English
Note: Dataset may be archived by the NIJ Data Resources Program at the National Archive of Criminal Justice Data
  To cite this abstract, use the following link:

* A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's web site is provided.