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NCJ Number: NCJ 215759     Find in a Library
Title: Early Intervention System: A Tool to Encourage & Support High Quality Performance--A Guidebook for the Public and Our Employees On What We Do and Why We Do It
  Document URL: Text PDF 
  Agency Summary: Agency Summary 
Corporate Author: Charlotte-Mecklenburg Police Dept
United States of America
Date Published: 07/2005
Page Count: 25
  Annotation: This handbook, which is presented in question and answer format, is designed to answer questions about the Early Intervention System (EIS) in the Charlotte-Mecklenburg (North Carolina) Police Department.
Abstract: The EIS system is designed to alert supervisors when employees are at risk of troublesome patterns of conduct. The goal is for supervisors to intervene early so that employees can be helped in complying with the department’s high standards of performance. Following the introduction which briefly explains the EIS system, the question and answer series is arranged into six Frequently Asked Question categories: (1) Why do we need an EIS; (2) How will EIS affect me as an employee or supervisor; (3) How does EIS work; (4) What input did Charlotte-Mecklenburg Police Department employees have in designing the EIS; (5) Does the Charlotte-Mecklenburg Police Department EIS differ from systems in other departments; and (6) How will we know if the EIS is working and benefiting the department, our employees and the public? The handbook explains that as departments grow in size, an automated system can help supervisors keep track of employee backgrounds, behaviors, and other relevant information. The system is desirable because it allows for greater consistency in interventions with employees. The types of information used in the EIS analysis includes data on discretionary arrests, incidents requiring a supervisory investigation, citizen and department generated complaints, and use of sick leave. The system works by issuing an alert to supervisors when an employee has met a threshold in one of the tracked categories, which in turn calls for an assessment by a supervisor and possible interventions. The Charlotte-Mecklenburg Police Department EIS was designed by a consensus of 45 employees representing every component of the department. Appendix
Main Term(s): Automated police information systems
Index Term(s): Performance requirements ; Police civilian employees ; Technical assistance reports ; Misconduct ; North Carolina ; Performance Measures
Sponsoring Agency: Office of Community Oriented Policing Services (COPS)
US Dept of Justice
United States of America
Grant Number: 2002-HS-WX-0020
Sale Source: NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America

Charlotte-Mecklenburg Police Dept
601 E Trade St.
Charlotte, NC 28202
United States of America
Type: Issue Overview
Country: United States of America
Language: English
Note: Downloaded September 28, 2006.
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