I am having trouble ordering publications using the Shopping Cart feature. What should I do? To place an order using the NCJRS Shopping Cart, your browser must have cookies enabled. To enable c... Read More Last Updated: June 29, 2010
What are your shipping and handling rates? Details on our shipping and handling rates for customers within the United States as well as those o... Read More Last Updated: April 1, 2015
Can I expedite my order? Orders cannot be expedited online. If you require expedited or rush shipping (shipping in less than ... Read More Last Updated: October 6, 2011
Why must I use a street address for my order? All orders requiring payment of shipping and handling fees must be delivered to a physical street ad... Read More Last Updated: May 9, 2013
What software do I need to view publications on the NCJRS website? Publications on our website come in three formats: HTML, Text, and PDF. You will not need any specia... Read More Last Updated: May 9, 2013
How do I find publications on a specific topic? View the Office of Justice Programs A-Z Topical Index, which provides a full listing of topics, subt... Read More Last Updated: April 1, 2015
How many photocopies of a publication may I order? Due to the terms of our copyright release agreements, only one photocopy of a publication may be or... Read More Last Updated: May 9, 2013
How long does it take to receive an online order for a photocopy? Once the order is placed, your request for a photocopy will be processed within 2 business days. Fo... Read More Last Updated: May 9, 2013
How will I know when my order has been shipped? You may track the status of your order through the Login/Manage Account section of our site.... Read More Last Updated: May 9, 2013
Within the Shopping Cart, why are there different quantity limits for the publications and products (for some items, only 1 copy can be ordered, while other items can be ordered in greater quantity)? The quantity limits associated with each item reflect the level of available inventory. Therefore, s... Read More Last Updated: April 1, 2015