Challenges
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Wraparound Milwaukee: Aiding Youth With Mental Health Needs

Wraparound Milwaukee is proving to be an effective model that can be replicated in other communities. It is important, however, to note the challenges to system collaboration that care coordinators and case managers face. Table 2 outlines these challenges and the solutions that these professionals implement when working across systems.

Table 2: Challenges to System Collaboration

ChallengeSolution
Operating with different terminology (juvenile court and mental health system).
  • Cross train.
  • Share each other's turf.
Defining roles (Who's in charge?).
  • Conduct team development training.
  • Conduct job shadowing sessions.
  • Share myths and realities.
Sharing information.
  • Set up a common database.
  • Share organization charts and phone lists.
  • Share paperwork.
  • Promote flexibility in schedules to support attendance at meetings.
Addressing issues of community safety.
  • Document safety plans.
  • Develop protocol for high-risk youth.
  • Demonstrate adherence to court orders.
  • Communicate with district attorneys and public defenders.
Keeping the stakeholders informed.
  • Track and report outcomes.
  • Share literature.
  • Conduct workshops.
Sharing the value base.
  • Reinforce Wraparound values in all meetings.
  • Conduct strength-based cross training.
  • Include parents in joint meetings.


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Juvenile Justice - Youth With Mental Health Disorders:
Issues and Emerging Responses
April 2000,
Volume VII · Number 1