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Victim Services 2000 (VS2000), sponsored by the Office for Victims of Crime (OVC), is a 5-year demonstration project designed to create model victim service delivery systems for replication nationwide. In 1997, OVC selected Denver, Colorado, as an urban VS2000 demonstration site. Each demonstration site must develop a unique victim service model tailored to the needs of its community and provide training and technical assistance to communities interested in replicating the VS2000 process.

The Denver VS2000 model is a broad-based, collaborative effort. Representatives from more than 50 Denver-area victim service agencies and programs participate in the project, including victim service programs based in the criminal justice system, community nonprofit service providers, and allied professionals. The Denver model emphasizes three goals:

  • Increase outreach efforts to previously unserved and underserved populations.

  • Institutionalize training for service providers and allied professionals who work with victims.

  • Advance applied technology to ensure improved services and information for victims of crime.

As part of a series of bulletins documenting VS2000 site initiatives, this bulletin examines Denver's automated information system, which is a critical component of the Denver VS2000 model. In addition, this bulletin summarizes the collaborative structure and community needs assessment that were critical to the conception and development of the information system. Finally, this bulletin describes the three elements of the information system and their implementation, suggesting how other sites can develop and maintain technology-based solutions to serve victims of crime.

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Using Technology To Enable Collaboration
August 2001
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