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U.S. Department of Justice
Office of Justice Programs
Office for Victims of Crime
Office of Justice Programs Seal

First Response
to Victims of Crime

A Handbook for Law Enforcement Officers
on How To Approach and Help

Elderly Victims
Victims of Sexual Assault
Child Victims
Victims of Domestic Violence
Victims of Alcohol-Related Driving Crashes
Survivors of Homicide Victims

Updated December 2001

Superceded by NEW EDITION, a multimedia package entitled First Response to Victims of Crime (April 2008)
Guidebook (NCJ 217272)
DVD (NCJ 211619)

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John Ashcroft
Attorney General

Deborah J. Daniels
Assistant Attorney General

John W. Gillis
Director, Office for Victims of Crime

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OVC Resource Center
or 301–519–5500
(TTY 1–877–712–9279)

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This document is available online only.

NCJ 189631

This handbook was prepared by the National Sheriffs’ Association under grant number 97–VF–GX–0002, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions expressed in this document are those of the author and do not necessarily represent the official position or policies of the U.S. Department of Justice.

The Office for Victims of Crime is a component of the Office of Justice Programs, which also includes the Bureau of Justice Assistance, the Bureau of Justice Statistics, the National Institute of Justice, and the Office of Juvenile Justice and Delinquency Prevention.

First Response to Victims of Crime 2001 cover


Message From the Director


Basic Guidelines on Approaching Victims of Crime

Tips For Responding to:

National Victim Resources

Victim Services Directory

PDF (337 kb) or ASCII (53 kb) Files

Versions in other languages

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This publication is provided solely as an information resource and is not intended to serve as legal advice or assistance. Although a professional effort has been made to ensure the accuracy of the contents, no warranty is expressed or implied.

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