II.The Critical Role of Victim/Witness Coordinators in Providing Criminal Justice-based Services to Fraud Victims

Victim/witness coordinators play a critical role in reducing the fear, stress, anxiety, and frustration that are often experienced by fraud victims whose cases are approved for prosecution. One effective method is to provide information about the justice system and offer case status updates. Another method is to provide fraud victims with referrals to governmental and community-based victim assistance programs that provide additional emotional support and, in some cases, financial assistance.

Some victims experience little anxiety about participating in the criminal justice system and do not suffer substantial financial loss or emotional trauma as a result of a fraud crime. Such victims may need only minimal services from the victim/witness coordinator. However, other fraud victims suffer such severe financial and emotional devastation that a full range of victim-related support and information services is required. This guidebook has been developed to provide victim/witness coordinators with suggestions and recommendations to better meet the needs of those victims. Therefore, where appropriate and allowed, victim/witness coordinators may wish to consider providing the following criminal justice-related support and informational services to fraud victims:

Additionally, fraud victims should receive information about the federal criminal justice system and victims' rights in the justice process, as found under 42 U.S.C. 10606. Specifically, victims of a federal crime have the right to

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