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Serving Victims' Language Needs
Translation Services
According to the National Center for Cultural Competence, translation services can be found by contacting translation companies, language banks, and community-based organizations such as community colleges, local hospitals, managed care organizations, refugee resettlement sites, and faith-based entities. They are also found through word of mouth and Internet searches.
Translation as a Strategy for Effective Communication with Patients and Clients: A How-To Guide Provides step-by-step guidance in providing written communication materials for clients who do not read English. Although written for health care providers, the material can be adapted for SART interagency programs.
Translation: Getting It Right—A Guide to Buying Translation Services Provides practical steps and strategies to consider before purchasing translation services.
Hablamos Juntos offers information on translation basics:
- Translation should be understandable and written at a reading level suitable for the reader.
- It should be clear in concepts, with implications and references specific to the cultural groups reading it.
- It should be appropriate in approach, content, directness, and style.
- It should maintain faithfulness to the intent and facts of the original text.
