Alternative dispute resolution techniques most suitable for use by corporations in disputes with employees, consumers, community groups, the government, and other corporations are also outlined. These techniques all try to allow disputants to reach a faster, cheaper, and more appropriate resolution of their disputes than would be possible using traditional adjudication and negotiation. Alternative dispute resolution techniques share four characteristics: (1) a retranslation from a legalistic dispute into a problem, (2) cooperative rather than aggressively adversarial processes, (3) involvement of a neutral third party, and (4) involvement of representatives of the parties with authority to resolve the dispute. Adjudication, arbitration, mediation, and traditional negotiation are the primary techniques for resolving disputes. The other techniques are hybrid processes that combine elements of the primary methods. Charts and 11 references.