In discussing systematic citizen evaluation of the police, the book identifies erroneous criteria typically used to evaluate police and proposes valid measures for determining the quality and productivity of a local police agency. In making a case for citizen collaboration with police, the discussion notes why such collaboration is needed and presents seven programs as examples. Guidance for local political officials focuses on police chief selection, the police function, community-oriented policing, patrol officer work priorities, and inappropriate police performance indicators. The police chief's tasks are summarized as are 20 basic issues and considerations involved in managing local police affairs. 76 case studies pertain to 55 problems and issues associated with managing local police affairs. Appended comments on the case studies and a subject index.