Newark's reinstitution of foot patrols did not reduce crime rates, but residents in the neighborhoods with foot patrols felt more secure than residents of other neighborhoods. Analysis of the roles the foot patrol officer performs shows that the citizens were actually safer because of the order-maintenance function of foot patrols. The foot patrols were able to have informal contacts with citizens and make sure that people observe informal rules defining the acceptable level of order in the community. The importance of these activities are underscored by the research showing the link between disorder and crime. For example, if a broken window in a building is left unrepaired, all the rest of the windows will soon be broken. Similarly, untended property attracts vandals, even among people who would not ordinarily consider committing crimes. A lack of tending to the people and property in a neighborhood leads to the breakdown of informal community controls on behavior and a set of conditions in which serious crimes are likely to increase. A return to the long-abandoned view that the police should protect communities as well as individuals would be desirable. Police use of public transportation to get to work and the hiring of off-duty police officers for patrol work by tenant organizations would be two ways to increase police-citizen contacts and extend the use of limited police resources.