The authors consist of an interdisciplinary mix of law, public and private social work, child protective agencies, mental health, psychology, and university schools of social work. The topics address malpractice on a broad national level and specific issues which relate to the provision of quality services and accountability for line staff, supervisors, and administrators. Points of personnel and agency vulnerability regarding malpractice are highlighted, and accountability is emphasized. Recognition of and adherence to professional standards is a common theme in all the papers. Among the issues discussed are liability in investigation and initial assessment in child protective services and liability occasioned by program weaknesses. Aspects of liability prevention discussed are procedural and treatment standards for workers, the maintenance of detailed case records, self-regulation, and an independent assessment of child protective casework. A model for the child protective services program review is suggested. Chapter footnotes, references, figures.