The paid professionals at the Palo Alto Police Department are augmented by a corps of volunteers who handle just about every aspect of police support. One of its most important volunteer programs is TIP -- translators and interpreters program. Through this program, 18 volunteers are on call to translate a conversation or a document in a foreign language into English. Volunteers set up photo line-ups, wash and service police cars, work in the police department lab, keep track of drug-testing kits, go to meetings to discuss crime prevention, and visit homes to conduct residential security inspection. They provide an important link in establishing unity and interaction between the community and the police department and play a major role in enhancing the quality of service. The key to a strong volunteer program is to have a paid coordinator to assure the success of recruitment, administration, and recognition for volunteers.