This approach to police organizational management is proactive rather than reactive, with police managers anticipating events through planning, using police personnel and resources effectively, and delivering a whole range of police services to the community. The proactive approach is seen as a positive approach to increase the effectiveness of the delivery of line and patrol services. Advanced planning and analysis of a metropolitan or even smaller area means that patrol activity is directed activity; the patrol is sent to do specific jobs in specific areas along with the normal activity of responding to citizens' phone calls. The police manager today is faced with fulfilling the essential tasks needed in the job of delivering social services to the community, dealing with political reality, protecting the community from predators, and apprehending criminals, while at the same time drawing from scarce resources. This requires a more systematically organized and efficient police department than ever before. 24 tables, 9 figures, bibliography, index.