In recent years, the New South Wales police and the Australian Federal Police have introduced community policing concepts into police management. Community policing objectives are to increase positive contact between police and the community, encourage greater community support of and cooperation in crime prevention, and increase public confidence in the integrity and professionalism of police. Periodic community surveys can help police officers reduce citizen fear of crime and improve attitudes toward the police by identifying community perceptions and trends. For example, research suggests that declining police visibility is linked to increased fear of crime. Most contact with New South Wales police continues to be in the form of reporting a crime, general assistance or inquiry, and random breath testing. In the context of community policing, this indicates that nonstressful areas of citizen contact should be developed further. Police can reduce citizen fears and mistrust by directive patrolling, public transport patrolling, meetings and discussions with specific groups, Neighborhood Watch schemes, foot patrols in particular neighborhoods, and the use of customer service approaches in dealing with the public. 13 figures