The Office also responded to 819 formal inquiries and 8,525 contacts during the annual reporting period. The complaints that were closed were classified into one of four categories following the investigation. Resolved complaints were reconciled. Supported complaints were corroborated by evidence discovered during the investigation. Unsupported complaints were not supported by evidence. Unfounded complaints were determined to have no basis. Complaints were filed against correctional officers, police, tax assessors, the Department of Development and Environmental Services, the Department of Facilities Management, and other agencies. Tables and case summaries