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STAFF COMMITMENT IN THE CORRECTIONAL SERVICE OF CANADA

NCJ Number
148402
Author(s)
D Robinson; F J Porporino; L Simourd
Date Published
1992
Length
29 pages
Annotation
A survey of 684 staff members of the Correctional Service of Canada (CSC), representing all five regions and national headquarters, participated in this study, designed to determine factors affecting staff commitment in the CSC.
Abstract
Committed staff members share several characteristics including loyalty and pride toward their organization, belief in the organization's goals, a willingness to exert effort on behalf of the organization, and a desire to maintain membership in their organization. Overall, the results of this survey showed that the CSC staff members tended to show a positive commitment toward their organization. Staff commitment is important to an organization in terms of its members seeking new jobs, wanting to leave the organization, being satisfied in their jobs, being involved in their jobs, and performing well in their jobs. Factors that may influence staff commitment include type of job, work site, region, length of service, gender, attitudes toward corrections and correctional rehabilitation, human service orientation, openness to change, career development orientation, and job stress. Age and education did not appear to influence staff commitment. Organizations can enhance the level of commitment experienced by their staff by tailoring their recruitment strategies and increasing staff participation in organizational decisionmaking. 1 table, 5 figures, 9 notes, and 1 appendix