skip navigation


Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 155887 Find in a Library
Title: Maryland Automated Hotline Reporting System (MAHRS): Background and Early Findings
Author(s): E Levine; M Wagner; E D Wish
Corporate Author: Ctr for Substance Abuse Research (CESAR)
United States of America
Date Published: 1994
Page Count: 35
Sponsoring Agency: Ctr for Substance Abuse Research (CESAR)
College Park, MD 20740
Maryland Dept of Health and Mental Hygiene
Baltimore, MD 21201
National Institute of Justice/
Rockville, MD 20849
NCJRS Photocopy Services
Rockville, MD 20849-6000
Substance Abuse and Mental Health Services Admin (SAMHSA)
Rockville, MD 20857
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America

NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America

Ctr for Substance Abuse Research (CESAR)
University of Maryland
4321 Hartwick Road
Suite 501
College Park, MD 20740
United States of America
Document: PDF
Type: Program/Project Evaluation
Language: English
Country: United States of America
Annotation: Data from the first 5 months of the operation of the Maryland Automated Hotline Reporting System (MAHRS) provides a baseline against which changes in drug use and need for treatment can be measured.
Abstract: In conjunction with six Maryland telephone crisis hotlines, the Center for Substance Abuse Research has developed MAHRS. A scannable telephone log form was developed to meet data- collection needs of each hotline. The hotlines agreed to ask several drug-related questions of all callers who mention alcohol or drugs as a problem. Completed forms are sent to the Center for Substance Abuse Research each month for optical scanning and analysis. Based on the first 5 months of MAHRS data collection (March 1-July 31, 1993), approximately 10 percent of calls to the six hotlines involve alcohol or other drugs (AOD). The monthly number of AOD-related calls was stable over the period, which suggests that calls to MAHRS hotlines are a promising indicator of community-level drug problems. More than half of the callers who mentioned alcohol and/or other drugs as a problem reported a current need for treatment, which lends credibility to MAHRS as a needs-assessment and treatment-planning tool. One-third of the AOD-related calls resulted in referrals to addiction services. The AOD-related problems mentioned by hotline callers are consistent with what is known from other sources about patterns of drug use in the State. A comparison of MAHRS data and data from the Substance Abuse Management Information System, an established indicator of substance use and treatment use, also shows agreement regarding the regional distribution of substance use. 15 tables, 4 figures, appended methodological and administrative considerations, and 8 references
Main Term(s): Drug treatment
Index Term(s): Computer aided operations; Crisis intervention; Data collections; Drug abuse; Hotlines; Statistics
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.