The primary function of the Correctional Investigator is to investigate and bring resolution to individual offender complaints. The Office is also responsible for reviewing and making recommendations on the Correctional Service's policies and procedures associated with the areas of individual complaints to ensure that systemic areas of concern are identified and addressed. Over the course of the 1994-95 fiscal year the Office received 6,800 complaints; the investigative staff spent 254 days at Federal penitentiaries and conducted just over 2,000 interviews with inmates and half again that number of interviews with institutional staff. These numbers are consistent with last year's operations but within a decreasing budget. The statistical tables address complaints received and pending by category, complaints by month, complaints by region, institutional visits, inmate interviews, disposition of complaints, and complaints resolved or assisted with by category. Information on current complaint issues is categorized by topics. The topics addressed in 1994-95 include special handling units, inmate pay, grievance process, case preparation and access to programming, double bunking, temporary absence programming, transfers, the management of offender personal effects, the application of offender pay policy for unemployed inmates, and criteria for humanitarian escorted temporary absences. Other complaint issues addressed in the course of the year were hostage-taking, mental incompetence, officer identification, disciplinary court decision, use of force, inmate injuries, and visits to dissociation and delegation. Appended relevant correspondence and 8 tables