Correctional administrators often blame the failure of new technology on staff resistance. However, when staff understand the technology and have been shown its benefits, they are much more willing to support it. Training enables staff who are accustomed to operating one way to adapt to new and different ways of performing routine daily functions. New technology such as metal detectors and hand verifier systems for entry and exit procedures has a direct impact on staff. Staff acceptance of these systems relates directly to how well they understand the system and how it will enhance their security and safety. Understanding technology such as microwave detection systems for perimeter security is crucial to maintaining it. Too much shaking and pulling can damage these systems. Finally, Instruction about systems such as electronic restraint devices for inmate transport need staff training should focus on benefits as well as use and care. Thus, facilities preparing to implement new technology should ensure that staff have received adequate training and information. Photographs