The focus of the evaluation should be the measurement of differences in individual knowledge, skills, and attitudes; the nature of the effort; and the attainment of results. After describing a model of performance analysis, the chapter discusses the challenge of performance measurement. The latter discussion encompasses the content of evaluation and the requirements for performance evaluations. Performance measurement in the community policing context is considered in another section of the chapter. The authors note that such performance measurement must take into account the means by which supervisors and managers can hold officers accountable for the greater discretion they are permitted. Community policing performance measurement must also include the community in the evaluation process; and the evaluation of team, unit, or organization must be distinct from the evaluation of individual officers. A discussion of the process of redesigning the evaluation system describes the process used in Houston in the late 1980's and also examines issues germane to any agency that is undertaking evaluation redesign, regardless of the process used. A 32-item bibliography