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Program Evaluations: Improving Operational Effectiveness and Organizational Efficiency (Part One)

NCJ Number
220677
Journal
FBI Law Enforcement Bulletin Volume: 76 Issue: 11 Dated: November 2007 Pages: 1-6
Author(s)
W. Dean Lee Ph.D.
Date Published
November 2007
Length
6 pages
Annotation
This article (part one in a three part series) discusses the purposes of program evaluations, the benefits of conducting program evaluations, and the first two elements of a generic, seven-phase evaluation management process (EMP).
Abstract
Developing an integrated evaluation management program will benefit both the law enforcement agency and the community it serves. The main pillars of any program should consist of core proficiencies and principles of professionalism to guide all evaluations, a comprehensive evaluation management process, and an overarching professional development program to further improve each evaluator’s professional credentials and credibility. Law enforcement agencies at all levels can benefit from having their major programs evaluated. Evaluations help improve the effectiveness and efficiency of a program. To fully explore program evaluations, this article is presented in three parts. The first covers the purpose of evaluations, the benefits of conducting them, timing considerations, and the first two elements of a seven-phase evaluation management process: determine requirements and determine or identify objectives. Part two of the article will focus on the next two stages of the evaluation management process: selecting research design and collecting and processing information. The final stages to be examined include: analyze and synthesize, publish and disseminate, and audit progress. 2 figures, 4 endnotes