NCJ Number
33259
Date Published
Unknown
Length
0 pages
Annotation
HOW TO HANDLE CALLERS WHO USE ABUSIVE AND OFFENSIVE LANGUAGE. RECOGNIZING THAT HIS OFFENSIVE LANGUAGE AND HOSTILE BEHAVIOR ARE RELATED TO THE CRISIS HE FACES, THE INTERVIEWER PATIENTLY ATTEMPTS TO HELP THE CALLER.
Abstract
THE INTERVIEW TECHNIQUE BY WHICH THIS AIM IS ACCOMPLISHED IS DESCRIBED IN THE AUDIOTAPE.