THIS VOLUME CONTAINS APPENDIXES PROVIDING INFORMATION ON PUBLIC SAFETY AGENCIES AND TELEPHONE COMPANIES IN THE REGION, COORDINATION OF EMERGENCY MEDICAL RESOURCES, INFORMATION PROCESSING SYSTEMS, 911 PERSONNEL AND COSTS, THE TELEPHONE SYSTEM AND COSTS, AND NATIONAL 911 POLICY. THE FULL REPORT PRESENTS AN ANALYSIS AND RECOMMENDATIONS FOR A CONCEPTUAL DESIGN OF A UNIVERSAL EMERGENCY TELEPHONE NUMBER (911) SYSTEM FOR THE FIVE COUNTIES AND ASSOCIATED CITIES OF THE COLUMBIA REGION ASSOCIATION OF GOVERNMENTS (CRAG) AREA. EIGHT ALTERNATIVE SYSTEM CONFIGURATIONS ARE POSTUALTED, ANALYZED, AND COMPARED. FOR EACH OF THE EIGHT ALTERNATIVES, THE PERSONNEL, TELEPHONE, FACILITY, AND MAJOR CAPITAL EQUIPMENT REQUIRED ARE GIVEN. FOR THE RECOMMENDED SYSTEM ALTERNATIVES, THE METHODS OF MANAGEMENT, FUNDING, AND IMPLEMENTATION THAT ARE BEST SUITED ARE DESCRIBED. FOR THE FIRST VOLUME OF REPORT, SEE NCJ-39543. (AUTHOR ABSTRACT MODIFIED)...EB