THE PROJECT WAS INITIATED TO SUPPLY MEASURES WHICH WOULD ENABLE POLICE AGENCIES, THEIR PARENT GOVERNMENTS, AND PUBLIC CONSTITUENCIES TO ASSESS POLICE EFFECTIVENESS AND PRODUCTIVITY MORE DEFINITIVELY AND MEANINGFULLY. IN ADDITION TO THE ACTUAL SYSTEM OF MEASURES WHICH WERE DEVELOPED DURING THE PROJECT, A SERIES OF INTERRELATED CAPABILITIES AND TOOLS ARE SUPPLIED IN THIS VOLUME FOR USE BY POLICE IN CONJUNCTION WITH THE MEASURES OF EFFECTIVENESS AND PRODUCTIVITY. THEY ARE: (1) MEASURABLE POLICE OBJECTIVES; (2) CORRESPONDING OBJECTIVE-SPECIFIC MEASURES OF EFFECTIVENESS AND PRODUCTIVITY; (3) INSTRUCTIONS AND PROCEDURES FOR COMPUTING THE MEASURES; (4) STANDARDS FOR ESTABLISHING DEFINITIVE ASSESSMENTS OF PERFORMANCE; AND (5) READILY IDENTIFIABLE AND TESTED PROGRAM RESPONSES. A CHAPTER IS DEVOTED TO THE DESCRIPTION, DISCUSSION, AND EVALUATION OF EACH TOOL AND ITS DEVELOPMENT AND IMPLEMENTATION. GUIDELINES ARE GIVEN FOR THE IMMEDIATE APPLICATION OF THE TWO TOOLS ACTUALLY PROVIDED AS A RESULT OF THE PHASE I RESEARCH (MEASURABLE OBJECTIVES AND CORRESPONDING MEASURES OF EFFECTIVENESS AND PRODUCTIVITY). WAYS IN WHICH POLICE MAY USE THEM TO FULFILL BOTH MEASUREMENT AND NONMEASUREMENT PURPOSES ARE OUTLINED. THE AUTHORS EMPHASIZES THAT THE PRODUCTS OF THIS PHASE OF THE RESEARCH ARE STILL SUBJECT TO FIELD TESTING, REFINEMENT, AND EVALUATION. APPENDIXES PROVIDE A SUMMARY OF THE PROJECT GUIDANCE COMMITTEE'S EVALUATION OF THE OBJECTIVES DEVELOPED, THEIR EVALUATION OF THE MEASURES, AND A METHODOLOGY FOR ESTIMATING THE TIME AND COST OF THE MEASURES' COMPUTATION. FOR VOLUMES 2 AND 3 OF THIS REPORT, SEE NCJ 44736 AND 44737. (VDA)