IT IS ENVISIONED THAT THE INFORMATION IN THIS GUIDE WILL BE USED BY TELEPHONE OPERATORS, RECEPTIONISTS, AND OTHER EMPLOYEES WHO PROVIDE SERVICES TO THE PUBLIC. WHEN USING THE GUIDE, SPECIAL ATTENTION SHOULD BE GIVEN TO SECTIONS CONTAINING STATE AND FEDERAL TOLL-FREE NUMBERS. LOCAL GOVERNMENT AGENCIES AND PRIVATE ORGANIZATIONS HAVE BEEN SELECTED FOR INCLUSION ON THE BASIS OF THEIR ABILITY TO PROVIDE INFORMATION OR ASSISTANCE TO OHIO CONSUMERS. SERVICES OFFERED BY THE FOLLOWING ORGANIZATIONAL ENTITIES ARE LISTED: STATE EXECUTIVE OFFICES, THE STATE JUDICIAL OFFICE, STATE LEGISLATIVE OFFICES, STATE DEPARTMENTS, STATE BOARDS, STATE COMMISSIONS, STATE AUTHORITIES, STATE REGULATORY AND LICENSING BOARDS, OHIO HOTLINES, FEDERAL HOTLINES, LEGAL SERVICES, PRIVATE CONSUMER PROTECTION AGENCIES, PRIVATE CONSUMER CREDIT COUNSELING, CHAMBERS OF COMMERCE, COUNTY PROSECUTORS, TRADE AND PROFESSIONAL ASSOCIATIONS, TENANT-LANDLORD INFORMATION AND ASSISTANCE, AND AUTOMOBILE MANUFACTURERS (REGIONAL OFFICES FOR CONSUMER COMPLAINTS). (DEP)