THE LISTED AGENCIES--THE OFFICE OF CONSUMER PROTECTION, ITSELF, THE ALABAMA DAIRY COMMISSION, THE STATE APPROVING AGENCY, THE STATE BANKING DEPARTMENT, THE DEPARTMENT OF INSURANCE, THE DEPARTMENT OF PUBLIC HEALTH, THE OFFICE OF THE ATTORNEY GENERAL, THE PUBLIC SERVICE COMMISSION, AND THE FOOD AND DRUG AND PLANT INDUSTRY SECTIONS OF THE DEPARTMENT OF AGRICULTURE--ALL OFFER CHANNELS FOR ACTION IN MATTERS INVOLVING MERCHANTS OR BUSINESSES. THE BASIC RESPONSIBILITIES OF THE AGENCIES TO CONSUMERS ARE OUTLINED, ALONG WITH METHODS FOR CONTACTING THEM ON CONSUMER PROBLEMS. A SUBJECT DIRECTORY INDICATES AGENCY RESPONSIBILITY FOR MATTERS CONCERNING ADVERTISING, AIR CONDITIONERS, APPLIANCES, AUTOS, INSURANCE, BANKING, BEAUTY PRODUCTS AND SERVICE, BOATS, BOOKS AND MAGAZINES, BUSINESS PRACTICES, CARPETS AND FLOORING, CEMETERIES AND FUNERALS, CLOTHING, CORRESPONDANCE SCHOOLS, COSMETICS, CREDIT, DOOR-TO-DOOR SALES, DRUGS, DWELLINGS AND CONTRACTORS, ELECTRONICS, ELECTRIC BILLS, FEED AND FERTILIZER, FOOD, FRANCHISES, FUEL, GAMBLING, HEALTH FACILITIES, HEALTH INSURANCE, HEALTH SPAS, HEARING AIDS, HEATING EQUIPMENT, HOME FURNISHINGS, HOTELS AND RESTAURANTS, JEWELRY, LANDLORD/TENANT PROBLEMS, LAUNDRY AND CLEANERS, MAIL ORDERS, MILK PRICES, MOBILE HOMES, NURSING HOMES, PEST CONTROL, PHONE BILLS, PHOTOGRAPHY, PUBLIC UTILITIES, REAL ESTATE, SAVINGS AND LOANS, SWIMMING POOLS, TRADE SCHOOLS, TRAVEL, AND VACATION SCHEMES. (KBL)