ADDRESSING THE EMOTIONAL NEEDS OF CITIZENS WHO CALL FOR POLICE TO INTERVENE IN THEIR CONFLICTS AMD POLICE PROBLEMS IN COLLABORATING AND CONSULTING WITH THE PSYCHIATRIC PROFESSION, THE STUDY INVOLVED AN EXPERIMENTAL GROUP OF 80 POLICE OFFICERS ENROLLED IN A MANDATORY PSYCHOLOGY COURSE. A CONTROL GROUP OF 80 OTHERS WAS GIVEN NO ADDITIONAL INSTRUCTION BEYOND THE NORMAL COURSE WORK. THE EXPERIMENTAL GROUP WAS INSTRUCTED IN ABNORMAL PSYCHOLOGY, PSYCHIATRIC DESCRIPTION, AND SYNDROMES DURING 16 HOURS OF LECTURES, FILMS, AND RELEVANT CASE MATERIAL. BOTH GROUPS WERE THEN TESTED TO DETERMINE THE EFFECTIVENESS OF THE INSTRUCTION ON A CONCRETE BASIS; A FILM SHOWING BIZARRE-BEHAVING PSYCHOTIC PATIENTS WAS THE TOOL FOR ASSESSMENT. THE OFFICERS WERE TO TREAT THE FILM AS AN INCIDENT TO WHICH THEY HAD BEEN CALLED IN THE LINE OF DUTY AND TO DESCRIBE THE SCENE TO PROVIDE PSYCHIATRISTS WITH INFORMATION FOR MAKING HOSPITALIZATION DECISIONS. THE RESULTS SHOWED THAT THE EXPERIMENTAL GROUP HAD LEARNED TO RECOGNIZE PSYCHOPATHOLOGY AND REPORT IT CORRECTLY. MOREOVER, EVEN ITEMS FROM STANDARD POLICE REPORTS, SUCH AS IDENTIFICATION AND APPEARANCE, WERE BETTER RECORDED BY THE EXPERIMENTAL GROUP. THEY TREATED THE CASES FAR MORE SERIOUSLY, WITHOUT RIDICULE OR ANXIETY ABOUT DEALING WITH PSYCHIATRIC PROBLEMS. QUOTATONS INCLUDED FROM THE TEST DEMONSTRATE EMPATHY ON THE PART OF EXPERIMENTAL GROUP RESPONDENTS AND DEROGATORY TERMINOLOGY AND A LACK OF UNDERSTANDING FROM THE CONTROL GROUP. CONFIDENCE IN THEIR WORK AND IN CONTACTS WITH THE MENTAL HEALTH PROFESSIONS WERE AFFIRMED BY THOSE WHO TOOK PART IN THE EXPERIMENTAL INSTRUCTION. NOTES ARE INCLUDED. (MRK)