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CONSUMER REMEDIES UNDER LAYAWAY PLANS

NCJ Number
69112
Author(s)
B GLASSMAN
Date Published
1980
Length
31 pages
Annotation
LAYAWAY PLANS ARE DEFINED, AND THE LEGAL SITUATION OF CONSUMER REMEDIES IS DISCUSSED.
Abstract
IN A LAYAWAY PLAN, THE SELLER PROMISES TO RESERVE A PARTICULAR ITEM FOR THE CUSTOMER FOR A SPECIFIED PERIOD OF TIME IN EXCHANGE FOR A PAYMENT WHICH GOES TOWARDS THE TOTAL PRICE. IF THE CUSTOMER DECIDES NOT TO BUY THE ITEM, THE COURTS ARE FACED WITH THE PROBLEM OF DETERMINING THE SELLER'S LOSS AND AN APPROPRIATE COMPENSATION. ONE SOLUTION IS A 'SLIDING SCALE' APPROACH IN WHICH THE FULL AMOUNT OF THE ORIGINAL PAYMENT IS RETURNED IF THE ITEM LAID AWAY IS ONE THAT IS COMMONLY AVAILABLE IN LARGE QUANTITIES THROUGH THE SELLER'S INVENTORY (TELEVISION SETS, FOR EXAMPLE). ON THE OTHER HAND, LESS OF THE PAYMENT IS RETURNED IF THE ITEM IS UNIQUE (LAND, FOR EXAMPLE), AND THE LAYWAY AGREEMENT PREVENTED THE SALE TO OTHER CUSTOMERS. THE TRUTH IN LENDING ACT COVERS ONLY THOSE DEALS WHICH INVOLVE THE PAYMENT OF A FINANCE CHARGE, ARE PAYABLE IN MORE THAN FOUR INSTALLMENTS, AND WHICH PLACE THE CUSTOMER UNDER A CONTRACTUAL OBLIGATION TO PAY. IDAHO, MARYLAND, MASSACHUSETTS, AND OHIO HAVE ADDRESSED PROBLEMS PRESENTED BY LAYAWAYS IN THEIR UNFAIR OR DECEPTIVE ACTS OR PRACTICES STATUTUES WHICH REQUIRE SELLERS TO DISCLOSE THEIR REFUND POLICY FOR PAYMENTS MADE PRIOR TO THE BUYER'S DEFAULT OR CANCELLATION. IF THE SELLER DOES NOT DO THIS, THE BUYER MAY BRING AN ACTION BEFORE A COURT FOR DAMAGES, AND IF HE IS SUCCESSFUL, HE MAY RECOVER HIS LOSSES AND ATTORNEY'S FEES. IN STATES HAVING NO EXPRESS STATUTORY PROVISIONS, CONSUMERS MUST ARGUE THAT LAYAWAY ABUSES FALL WITHIN THE BROAD LANGUAGE OF THE LAW, SUCH AS 'UNFAIR METHODS OF COMPETITION AND UNFAIR OR DECEPTIVE ACTS OR PRACTICES IN THE CONDUCT OF ANY TRADE OR COMMERCE.' FINALLY, CONSUMERS MAY FIND HELP BY REFERRING TO NON-LAYAWAY CASE LAW DEALING WITH THE REFUND OF DEPOSITS. COURT CASES ARE CITED, AND APPENDIXES CONTAINING THE FOUR STATE LAWS AND FOOTNOTES ARE PROVIDED.