The process begins when the defendant appears for an initial court date. At this time, the defendant is referred to the program and project staff conduct interviews, verify data, and prepare a report for the court. The staff also identify a community agency for placement. The defendant is accepted into the program at the second court hearing date, is interviewed by an agency contact person, and an assignment and schedule are established. Program applicants must be United States citizens and Virginia residents who are facing concealment or shoplifting charges. The charge must be their first criminal charge and must be processed through a Fairfax County court. Project staff maintain contact with clients during their community service assignment and with the agency at which the assignment has been made. Cases of noncompliance with the community service agreement are investigated to determine whether extenuating circumstances exist. If none are found, the case is referred to court, a summons is issued, and the client is required to appear and show cause for noncompliance. Clients found in noncompliance are then brought to trial and terminated from the diversion program. During 1 year of operation, 93 percent of all participants completed their 50-hour assignment. Many completed service in addition to the 50-hour requirement. Evaluations by defendants and participating organizations have been overwhelmingly positive. Footnotes and copies of forms are included.