The agents, parolees, and their families are in Work-Unit No. 3, which covers central Los Angeles. The audience becomes acquainted with the parolees, their families, their parole officers, and other correctional staff by observing actual events in the day-to-day lives of these persons. The interactions between parolees and their parole officers take the form of group sessions in which each can air grievances or complaints, one-to-one meetings, and counseling sessions. Relatives of the parolees also become involved, either by trying to 'protect' the parolee from the officer's necessary investigations into the parolee's behavior, or by asking the officer for help in solving a problem. Parole agents work both as police officers in enforcing the law and as social workers in trying to help the parolee solve problems and to abide by the parole conditions. Parolees who violate parole are arrested and taken into custody. One common violation is the use of drugs. This violation is usually discovered by performing urinalysis testing on a regular or irregular basis. The film was made without a script, without actors, and with no contrived scenes.