They note that probation is the most frequently used sentence of the court but receives less resources than the rest of corrections. A poor public image, increasing pressures for accountability, and inadequate management are other dilemmas in the operational area. Additional research and evaluation projects are needed as is continued community support. Probation also needs more effective leadership and better communication mechanisms with other corrections departments. The field requires innovative planning in offender classification and field supervision. Successful probation strategies are viewed at agencies providing pretrial assistance at residential and restitution centers in paraprofessional and volunteer programs.