The first section emphasizes the characteristics common to most small claims courts and points out the questions individuals should have answered before using the small claims courts in their States. Topics include determining whether a case exists and how much it is worth, who and where to sue, how to write a letter demanding settlement, and methods of negotiating a settlement. Guidelines are also presented for filing a case, preparing for a trial, and appearing in court. The second section provides advice on dealing with such specific situations as broken contracts, shoddy workmanship, inconsiderate or troublesome neighbors, and cases involving deliberate infliction of mental distress. Additional situations include personal injury and property damage, disputes regarding insurance coverage, assault and battery, public transportation, and landlord-tenant problems. Further chapters cover product warranties, deception in the marketplace, libel and slander, problems with bank accounts, invasion of privacy, and tax preparers' liability. The book recommends that the local court clerk be consulted about such matters as court fees, when and where to appear for a trial, and specific ways to file a complaint. Numerous case examples are provided throughout the text.