A total of 1,430 usable responses were obtained from the questionnaire survey sent to 7,356 individuals, businesses, industries, and other organizations which had been victimized during the study period. About four-fifths of the respondents were individuals. Crimes of violence, such as rape and assault, accounted for 9.6 percent of the crimes committed; robbery, 12 percent; and property crimes, the remainder. A total of 430 respondents were awarded restitution. Almost one-third of the victims had previously been the victim of juvenile crime, and 30 percent had been victims of adult crimes. Victims spent an average of 8.9 hours in contact with juvenile justice system personnel. Victims awarded restitution were much more satisfied with all aspects of the juvenile justice system than those not awarded restitution. Victim satisfaction also increased as time involved in the case decreased and if they appeared in juvenile court. Demographic variables and the type of crime did not significantly or systematically affect victim attitudes. It is recommended that restitution programs be expanded and made systematic. At least one person from a county juvenile probation office should attend a workshop on services to victims and witnesses. Brochures for victims and witnesses should also be developed. Efforts to establish victim/witness service units and to educate the public about the plight of victims should also be encouraged. Charts and seven references are provided.