U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Police Response Time Analysis, 1975

NCJ Number
96119
Date Published
1980
Length
103 pages
Annotation

Data and codes are presented for the 1975 study of the relationship between the time taken by Kansas City Police (Missouri) to respond to calls for service and the outcomes of the criminal and noncriminal incidents. Data are intended to indicate police effectiveness and citizen satisfaction.

Abstract

Response time data, collected between March and December, were generated by timing telephone and radio exchanges on police dispatch tapes. Police travel time was measured and recorded by trained civilian observers. To assess satisfaction with police service, personal and telephone interviews were conducted with victims and witnesses who had made the calls. A total of 69 police beats within the 3 patrol divisions were selected on the basis of their high rate of robbery and aggravated assaults. The data and documents presented are in the form received from the original investigator.