An overview of management explains the central role of communications and the managerial functions of planning, organizing, directing, coordinating, and controlling. Chapters on general aspects of security management cover general organizational principles, formal and informal organizational structures, and security's role in the organization. The specific roles of the security director, security supervisor, and individual security employee are explained. Chapters on personnel management present guidelines on hiring, preparing job descriptions, training, discipline, motivation, promotions, communications, and the handling of career and noncareer personnel. Guidelines on operational management explain planning and budgeting, program management, risk analysis, the security survey, office administration, and written policies and procedures. Chapters on public relations explain how to sell security within the organization, the development of effective relationships with law enforcement agencies, the relationship with security industry, and community relations. A chapter on mismanagement describes and illustrates 32 characteristics that managers should avoid. Flow charts, tables, forms, chapter review questions, appendixes presenting forms, and an index are supplied.