The survey also sought to compare perceptions of the effectiveness of mediation to those of restitution, probation, and incarceration and to describe program characteristics. Two hundred forty of the 342 organizations surveyed responded. Results revealed that programs exist in 31 states, in counties ranging in population from 3,000 to 2 million. Overall, the programs were functioning well. Most were governed by private or nonprofit organizations and received referrals mainly from court or probation/intake officials. Those working with mediation strongly favored the concept and philosophy and considered their own programs to be highly successful. Some study participants were unfamiliar with mediation. However, the major reasons given for not using mediation were insufficient staff and funding rather than opposition to such programs. Figures, notes, and 18 references