U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Measuring Crime and Its Impact in the Business Environment (From Business and Crime Prevention, P 57-79, 1997, Marcus Felson and Ronald V Clarke, eds.)

NCJ Number
165677
Author(s)
R C Hollinger
Date Published
1997
Length
23 pages
Annotation
The methodological and logistical challenges involved in measuring crimes committed against retail stores is examined, based on experience with the annual National Retail Security Survey.
Abstract
Data from the 1987-92 National Crime Survey suggest that workplaces are the setting for 15 percent of the violent crimes and nearly one-fourth of the personal larcenies experienced by persons age 12 or older. Data from the 1995 National Retail Security Survey revealed that 341 major retailers estimated that they lost an average of 1.835 percent of their annual sales volume to a combination of shoplifting, employee theft, vendor theft and fraud, and bookkeeping and accounting errors. However, crimes against retail businesses are difficult to research due to the difficulty of detection, the complicated methods involved, and the lack of an audit trail to determine whether the crime was committed by an insider or an outsider. Methodological problems include the use of inventory shrinkage as a proxy measure of crime, the constantly changing sampling universe of the retail business community, low response rates, the difficulty of grouping retail chains to permit comparisons, data contamination, the interpretation of responses, and time delays before usable data are obtained. The available responses to retail crimes all have significant shortcomings. Recommended changes include improved data on crimes and losses, research to evaluate loss prevention programs, and security personnel training. 36 references

Downloads

No download available

Availability