A study of intervention in cases of psychological maltreatment explored issues of definition, prevalence, location, manifestation and current intervention. Both quantitative and qualitative data were required in order to address different aspects of the issues to be explored. Additionally, the study sought professional provider as well as consumer perspectives. Data were collected from semi-structured interviews with 112 child protection professionals, a population survey of 504 students, and in-depth interviews with 12 adult survivors of childhood emotional abuse. Outcomes included a suggested operational definition and an indication of prevalence. Emotional abuse appeared in a broad range of families, although it was more prominent in those exposed to multiple stressors. Abused children exhibited varied signs, including attempted suicide or self-harm, eating disorders and school problems. The study identified the importance of lifelines for emotionally abused children which provided them with unconditional, positive regard. Tables, references