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Bradshaw, W., and M.S. Umbreit. (1998) "Crime Victims Meet Juvenile Offenders: Contributing Factors to Victim Satisfaction with Mediated Dialogue in Minneapolis." Juvenile and Family Court Journal 49(3): 17-25.

Coates, R.B., and J. Gehm. (1989) "An Empirical Assessment." In M. Wright and B. Galaway (eds.), Mediation and Criminal Justice. London, England: Sage Publications, 251-263.

Collins, J.P. (1984) Evaluation Report: Grande Prairie Reconciliation Project for Young Offenders. Prairies, Ottawa, Canada: Ministry of the Solicitor General of Canada, Consultation Centre.

Dignan, J. (1990) Repairing the Damage. Sheffield, England: Centre for Criminological and Legal Research, University of Sheffield.

Fischer, D.G., and R. Jeune. (1987) "Juvenile Diversion: A Process Analysis." Canadian Psychology 28: 60-70.

Galaway, B. (1988) "Crime Victim and Offender Mediation as a Social Work Strategy." Social Service Review 62(4): 668-683.

Galaway, B., and J. Hudson. (1996) Restorative Justice: An International Perspective. Monsey, NY: Criminal Justice Press.

Gehm, J. (1990) "Mediated Victim-Offender Restitution Agreements: An Exploratory Analysis of Factors Related to Victim Participation." In B. Galaway and J. Hudson (eds.), Criminal Justice, Restitution and Reconciliation. Monsey, NY: Criminal Justice Press, 177-182.

Marshall, T.F., and S. Merry. (1990) Crime and Accountability. London, England: Home Office.

Nugent, W.R., and J.B. Paddock. (1995) "The Effect of Victim-Offender Mediation on Severity of Reoffense." Mediation Quarterly 12(4): 353-367.

Nugent, W.R., M.S. Umbreit, L. Winamaki, and J. Paddock. (In press) "Participation in Victim-Offender Mediation and Re-Offense: Successful Replications?" Journal of Research on Social Work Practice.

Perry, L., T. Lajeunesse, and A. Woods. (1987) Mediation Services: An Evaluation. Manitoba, Canada: Research, Planning, and Evaluation Office of the Attorney General.

Schneider, A.L. (1986) "Restitution and Recidivism Rates of Juvenile Offenders: Results from Four Experimental Studies." Criminology 24(3): 533-553.

Umbreit, M.S. (1999a) "Avoiding the Marginalization and 'McDonaldization' of Victim-Offender Mediation: A Case Study in Moving Toward the Mainstream." In G. Bazemore and L. Walgrave (eds.), Restorative Juvenile Justice. Monsey, NY: Criminal Justice Press.

---. (1999b) "Victim-Offender Mediation in Canada: The Impact of an Emerging Social Work Intervention." International Journal of Social Work 42(2): 215-227.

---. (1998) "Restorative Justice Through Victim-Offender Mediation: A Multi-Site Assessment." Western Criminology Review 1(1): 1-29.

---. (1997) "Humanistic Mediation: A Transformative Journey of Peace-Making." Mediation Quarterly 14(3): 201-213.

---. (1996) "Restorative Justice Through Mediation: The Impact of Offenders Facing Their Victims in Oakland." The Journal of Law and Social Work 5(1): 1-13.

---. (1995a) "The Development and Impact of Victim-Offender Mediation in the U.S." Mediation Quarterly 12(3): 263-276.

---. (1995b) Mediation of Criminal Conflict: An Assessment of Programs in Four Canadian Provinces. St. Paul, MN: Center for Restorative Justice and Mediation, University of Minnesota.

---. (1994a) "Crime Victims Confront Their Offenders: The Impact of a Minneapolis Mediation Program." Journal of Research on Social Work Practice 4(4): 436-447.

______. (1994b) Victim Meets Offender: The Impact of Restorative Justice and Mediation. Monsey, NY: Criminal Justice Press.

---. (1993a) "Crime Victims and Offenders in Mediation: An Emerging Area of Social Work Practice." Social Work 38(1): 69-73.

---. (1993b) "Juvenile Offenders Meet Their Victims: The Impact of Mediation in Albuquerque, New Mexico." Family and Conciliation Courts Review 31(1): 90-100.

---. (August 1991) "Minnesota Mediation Center Gets Positive Results." Corrections Today Journal: 194-197.

---. (September 1989) "Victims Seeking Fairness Not Revenge: Toward Restorative Justice." Federal Probation 53(3): 52-57.

Umbreit, M.S., and R.B. Coates. (1993) "Cross-Site Analysis of Victim Offender Mediation in Four States." Crime and Delinquency 39(4): 565-585.

Umbreit, M.S., and A.W. Roberts. (1996) Mediation of Criminal Conflict in England: An Assessment of Services in Coventry and Leeds. St. Paul, MN: Center for Restorative Justice and Mediation, University of Minnesota.

Van Ness, D., and K. Strong. (1997) Restoring Justice. Cincinnati, OH: Anderson Publishing Company.

Wright, M. (1996) Justice for Victims and Offenders. Philadelphia, PA: Open University Press.

Wright, M., and B. Galaway. (1989) Mediation and Criminal Justice. London, England: Sage Publications.

Zehr, H. (1990) Changing Lenses: A New Focus for Crime and Justice. Scottsdale, PA: Herald Press.

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Guidelines for Victim-Sensitive Victim-Offender Mediation:
Restorative Justice Through Dialogue
April 2000
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